Defence service delivery centre opened by Rolls-Royce in INDIA

On Thursday, Rolls-Royce, the Aircraft engine maker, opened a new defence service delivery centre (SDC) in Bengaluru, the first outside the US and UK. It will provide localized engineering support and solutions and reduce turnaround time for the Indian Air Force, Indian Navy and state-owned Hindustan Aeronautics Ltd (HAL).

Rolls-Royce is looking to improve capability and provide faster front-line support for over 750 engines in a range of aircraft used by the defence as well as commercial aircraft such as the C-130J, Hawk advanced jet, Embraer and Jaguar, among others.

Shaun Agle, vice-president (customer services), India defence, said the new service delivery centre will be able to deliver real-time solutions through MRO (maintenance repair and overhaul), provide first and second line of support, have field service representatives, manage the health of the fleet, manage supply chains and collaborate with the armed forces.

The SDC will have at least 10 specialized engineers and service personnel to find localised solutions specific to India.

Rolls Royce has over 1,600 engineers based in India, who help provide solutions for the UK-based company’s global customers, Kishore Jayaraman, president, India and South Asia, said.


Source: Livemint &